Delivery Across Sri Lanka & Beyond

Swift, Safe &
Carefully Bottled

Every Phoenix Lanka order is hand-packed and dispatched within 24 hours. Oils are wrapped to prevent breakage — we deliver island-wide and ship internationally.

Delivery Options

Choose How You Receive

🚚
Standard Delivery
45 – 60 Minutes
Free over Rs 5,000 · Rs 250 below
Our most popular option. Your order is dispatched from our Colombo hub and delivered to your door within the hour. Includes live tracking.
⚡
Express Delivery
20 – 30 Minutes
Rs 350
Priority dispatch with our fastest available driver. Ideal when you need your order in a hurry. Full live driver tracking included.
🌅
Same-Day Premium
Scheduled · Today
Rs 550
Place your order by 2 PM for guaranteed delivery before 7 PM the same day. Perfect for gifts and special occasions with a preferred delivery window.
🏪
Store Pickup
Ready in 15 Minutes
Free
Collect directly from our Colombo studio at 12 Duplication Road, Colombo 03. You'll receive an SMS when your order is ready. No waiting.
✈️
Island-Wide Courier
2 – 4 Business Days
From Rs 650 · Free over Rs 8,000
We ship to all 25 districts via PickMe Flash and Kapruka. All island-wide orders are bubble-wrapped and boxed. Tracking number sent by SMS and email.
🌏
International Shipping
7 – 14 Business Days
Calculated at checkout
We ship to Australia, UK, UAE, Canada and Singapore. All oils are sealed and food-certified for international customs. Contact us for wholesale or diaspora gifting rates.

How We Pack

Packed with Purpose

Every Phoenix Lanka order is hand-packed in Colombo. Oil bottles are wrapped in recycled kraft paper, nested in cardboard and sealed with paper tape — no bubble wrap, no plastic.

Tahini jars are padded with shredded kraft. Oils are double-wrapped. Gift sets are finished with a hand-written card and a wax seal bearing the Phoenix crest.

If any bottle arrives damaged, photograph it and email us within 48 hours. We will resend at no charge — no questions asked.

Phoenix ✦ ✦ ✦
Glass Bottles · Hand-Packed

Common Questions

Shipping FAQs

How quickly will my order be dispatched?
All orders placed before 3 PM are dispatched the same day. Orders placed after 3 PM are dispatched first thing the following morning. You'll receive an SMS confirmation once dispatched.
Can I track my delivery in real time?
Yes — all standard, express and same-day deliveries include full live GPS tracking through our website. You'll see your driver's location on a live map from the moment they pick up your order.
Do you deliver outside Colombo?
Our live delivery options (standard, express, same-day) cover the Greater Colombo area. For all other districts, we use our island-wide courier service which takes 2–4 business days.
What if my jaggery or treacle arrives damaged?
Email us at [email protected] with a photo within 48 hours of delivery and we will send a replacement free of charge. We back every single product 100%.
Can I send Phoenix Lanka as a gift to someone else's address?
Absolutely. Simply enter the recipient's address at checkout and add a personalised gift message. We'll include a handwritten note and omit the receipt from the package.
Do you ship internationally?
Yes — we ship to Australia, UK, UAE, Canada and Singapore. All products are vacuum-sealed and food-safety certified for international customs. Delivery takes 7–14 business days. Contact us for bulk or corporate gifting rates.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, Amex) via Stripe. All transactions are 256-bit SSL encrypted. We also accept bank transfers for bulk orders — contact us for details.
Still have a question?
Our team replies within 2 hours on weekdays. We'd love to hear from you.
Contact Us →